Retail Services Supervisor — Train, Sell & Serve

Floor & Decor Holdings Inc.; Danbury (CT); On-site; USD 39,000 - 57,000; Full time

Benefits offered by this job

Bonus opportunities

Career advancement opportunities

401k with company match

Employee Stock Purchase Plan

Health,Dental,Vision,Life Insurance

Paid vacation and sick time

Paid holidays and personal holiday

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a role focused on training and developing Product Sales Specialists to ensure customers have a positive shopping experience with exceptional product information.

The position requires a High School Diploma or GED, 1 year of customer service/sales experience, and strong communication skills. Responsibilities include mentoring staff, completing certifications, and maintaining merchandising and checkout processes.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Act and work in a manner that is consistent with company’s core values.
• Demonstrate understanding of safe lifting practices and SOPs.
• Guide and teach the basic P’s of retail: People, Position, Product, Presentation, Price, Promotion, Purchasing.
• Provide direction to product sales specialists for high-quality customer service.
• Complete all product specialist certification courses.
• Understand merchandise and installation.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. is seeking a role focused on training and developing Product Sales Specialists to ensure customers have a positive shopping experience with exceptional product information.

The position requires a High School Diploma or GED, 1 year of customer service/sales experience, and strong communication skills. Responsibilities include mentoring staff, completing certifications, and maintaining merchandising and checkout processes.