Retail Service & Ops Lead — Flexible Shifts

Amazinggoodwill; Glenview (IL); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Goodwill Greater Milwaukee & Chicago is looking for a Store Supervisor to direct daily operations at our Glenview location, ensuring smooth POS and donation coverage while guiding a team to achieve production and service goals.

You will champion customer service, enforce safety standards, and manage change with strong communication and problem-solving skills. Flexible scheduling may be required.

Competenze

• Forklift certification may be required at site.
• Work experience in a retail or production environment preferred.
• Able to work varied schedules; nights and weekend shifts may be required.

Mansioni

• Directs tasks such as associate break schedules, production processes and end-of-day recovery.
• Ensure adequate coverage at POS and in donations.
• Monitor production quality and guide the team to meet goals.
• Act as a service experience leader (SEL) and uphold safety practices.
• Communicate policies and resolve employee and customer concerns promptly.
• Plan and manage own work to complete routine responsibilities and adapt to change.

Conoscenze

Customer focus

Leadership

Communication

Problem solving

Adaptability

Descrizione del lavoro

Goodwill Greater Milwaukee & Chicago is looking for a Store Supervisor to direct daily operations at our Glenview location, ensuring smooth POS and donation coverage while guiding a team to achieve production and service goals.

You will champion customer service, enforce safety standards, and manage change with strong communication and problem-solving skills. Flexible scheduling may be required.