Retail Service Manager: Nights & Weekends

Hy-Vee; Dyersville (IA); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Hy-Vee in Iowa seeks a Service Manager to keep the store running smoothly by supervising staff across departments and ensuring prompt, friendly service.

You will plan schedules, handle customer issues, oversee merchandising and compliance, and train employees on policies and safety, while leading by example in a fast-paced retail environment.

We value team development, accountability, and a smile in every aisle as part of delivering customers’ easy, healthier, happier experiences.

Qualifications

• High school diploma or equivalent required.
• Two or more years of similar or related work experience preferred.
• Ability to lead and develop a team in a fast-paced retail environment.

Responsabilités

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names
• Lead by example and maintain positive employee relations to foster teamwork and accountability
• Plan, prepare, and adjust work schedules; assign employees to duties and ensure timely completion
• Supervise store-wide activities and coordinate across departments
• Address customer issues promptly and professionally to maintain satisfaction
• Train employees on store policies, procedures, and safety practices
• Evaluate employee performance and recommend promotions or transfers
• Enforce safety procedures and maintain a safe work environment
• Order merchandise and verify deliveries; report discrepancies
• Determine ad and promotional displays and ensure product quality and stock levels
• Analyze sales, inventory, and display projections for decision making
• Review personnel records and payroll basics
• Handle cash registers and related transactions
• Recommend cost reductions and shelf-space allocations
• Maintain confidentiality of pricing and reports
• Adhere to Hy-Vee policies and attend scheduled shifts

Connaissances

Team leadership

Problem solving

Communication

Arithmetic

Formation

High School Diploma or equivalent

Description du poste

Hy-Vee in Iowa seeks a Service Manager to keep the store running smoothly by supervising staff across departments and ensuring prompt, friendly service.

You will plan schedules, handle customer issues, oversee merchandising and compliance, and train employees on policies and safety, while leading by example in a fast-paced retail environment.

We value team development, accountability, and a smile in every aisle as part of delivering customers’ easy, healthier, happier experiences.