Retail Service Manager - Nights & Weekends

Hy-Vee; Marion (IA); Presencial; USD 18.000 - 30.000; A tiempo parcial

Descripción de la vacante

Hy-Vee seeks a Service Manager in Marion, IA to supervise store operations and coordinate across departments. You will lead by example, manage schedules, handle customer issues, and ensure friendly service throughout the store.

Night and weekend shifts are required, and you’ll contribute to merchandising, safety, and training across teams. The role emphasizes customer-focused leadership in a fast-paced retail environment, with opportunities to develop staff and improve store performance.

Formación

• High school diploma or equivalent experience required.
• Two or more years of similar or related work experience preferred.
• Strong customer service and leadership abilities required.

Responsabilidades

• Provide prompt, friendly customer service and greet customers with a smile.
• Lead by example, supervise employees, and maintain positive relations across departments.
• Plan and adjust work schedules; assign duties and ensure timely completion of tasks.
• Oversee store activities when the Department Manager is absent and assist across all areas.
• Train staff on store policies and procedures; enforce safety protocols and incident reporting.
• Handle cash registers and transactions; monitor inventory and merchandising quality.
• Review performance data and support promotions, displays, and payroll basics.

Conocimientos

Customer service

Team leadership

Scheduling

Communication

Educación

High school diploma or equivalent experience

Descripción del empleo

Hy-Vee seeks a Service Manager in Marion, IA to supervise store operations and coordinate across departments. You will lead by example, manage schedules, handle customer issues, and ensure friendly service throughout the store.

Night and weekend shifts are required, and you’ll contribute to merchandising, safety, and training across teams. The role emphasizes customer-focused leadership in a fast-paced retail environment, with opportunities to develop staff and improve store performance.