Retail Service Manager: Lead Team & Customer Experience

Hy-Vee; Sioux City (IA); On-site; USD 25,000 - 39,000; Part time

Job summary

Hy-Vee Sioux City is seeking a part-time Service Manager to keep the store running smoothly by supervising staff across departments and ensuring prompt, friendly service. You will lead by example, manage schedules, handle customer issues, oversee merchandising and compliance, and step in wherever needed.

If you have a passion for customer service and retail leadership, apply today to join a team that values smiles and teamwork.

Qualifications

• High school diploma or equivalent required.
• Two or more years of similar or related work experience preferred.
• Experience in retail or customer service is a plus.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Lead by example and maintain positive employee relations.
• Plan, prepare, and adjust work schedules; assign employees to duties.
• Supervise activities across store departments in the Department Manager's absence.
• Train workers on store policies and procedures; provide ongoing education.
• Handle cash registers and related transactions; ensure accuracy.
• Address customer issues promptly and professionally and ensure service quality.

Skills

Customer service

Leadership

Problem solving

Arithmetic

Communication

Education

High school diploma or equivalent

Job description

Hy-Vee Sioux City is seeking a part-time Service Manager to keep the store running smoothly by supervising staff across departments and ensuring prompt, friendly service. You will lead by example, manage schedules, handle customer issues, oversee merchandising and compliance, and step in wherever needed.

If you have a passion for customer service and retail leadership, apply today to join a team that values smiles and teamwork.