Retail Service Manager — Customer Experience Lead

Chedraui USA; San Diego (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Chedraui USA in San Diego is seeking a Full-Time Service Manager for 940 San Diego, 2235 University Avenue, starting at $22.00/hr. The role reports to the Store Manager and focuses on maintaining service standards, including FAN customer service programs, and executing corporate directives.

The position requires 1–3 years of related experience; a Retail Management Certificate is desirable. You will manage front-end operations, bookkeeping duties, and merchandising tasks to ensure smooth store

Qualifications

• 1–3 years related experience and/or training required.
• Retail Management Certificate desirable.

Responsibilities

• Offer friendly customer assistance with store and product information.
• Communicate bulletin information to associates to ensure updates are shared.
• Monitor the front end to ensure service standards and procedures are followed.
• Operate a cash register and communicate price changes and promotions.
• Maintain store sections; order, stock merchandise, and set up displays.
• Perform basic bookkeeping and record losses/damages.

Skills

Customer service

Education

Retail Management Certificate

Job description

Chedraui USA in San Diego is seeking a Full-Time Service Manager for 940 San Diego, 2235 University Avenue, starting at $22.00/hr. The role reports to the Store Manager and focuses on maintaining service standards, including FAN customer service programs, and executing corporate directives.

The position requires 1–3 years of related experience; a Retail Management Certificate is desirable. You will manage front-end operations, bookkeeping duties, and merchandising tasks to ensure smooth store