Retail Service Lead & Shift Manager (Bilingual)

O'Reilly Auto Parts; Murrells Inlet (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & PTO

Stock Purchase Plan & 401k (Starting 1

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may assume shift management in absence of the Store Manager.

Bilingual candidates are encouraged to apply. Primary duties include leading store team members to deliver exceptional customer service, managing storefront operations, and ensuring timely processing of orders and returns while maintaining store standards.

Qualifications

• Strong communication skills are required.
• Ability to obtain RSS Certification is required.
• ASE Certification is preferred or required as noted in the description.

Responsibilities

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Oversee customer service levels and execute company customer service programs.
• Perform store opening/closing duties and day-end procedures; manage money and deposits.

Skills

Strong communication

RSS Certification

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may assume shift management in absence of the Store Manager.

Bilingual candidates are encouraged to apply. Primary duties include leading store team members to deliver exceptional customer service, managing storefront operations, and ensuring timely processing of orders and returns while maintaining store standards.