Retail Service Lead — Customer Experience & Store Ops

O'Reilly Auto Parts; Dawson (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Job summary

O'Reilly Auto Parts in Dawson, Georgia is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers. Responsibilities include leading the store team in customer service, managing store operations, and handling shift management duties. Qualified candidates with strong communication skills and retail experience are encouraged to apply.

Competitive wages, paid time off, and benefits like medical, dental, and stock purchase plans are offered.

Qualifications

• Ability to obtain RSS Certification.
• ASE Certification is desired.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure that buy online/ship to store orders are processed timely.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Job description

O'Reilly Auto Parts in Dawson, Georgia is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers. Responsibilities include leading the store team in customer service, managing store operations, and handling shift management duties. Qualified candidates with strong communication skills and retail experience are encouraged to apply.

Competitive wages, paid time off, and benefits like medical, dental, and stock purchase plans are offered.