Shift-Lead Retail Service Specialist - Auto Parts

O'Reilly Auto Parts; Jonesboro (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Jonesboro, GA is seeking a Retail Service Specialist to support the Store Manager in sales, customer service, and store operations. Candidates should possess strong communication skills and be able to lead the team in providing excellent service.

This role involves supervisory duties and responsibilities include managing customer service levels and ensuring smooth store operations. The position offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Ability to obtain RSS Certification.
• Fluency in multiple languages, especially Spanish.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels and team member execution.
• Perform all store opening and closing duties.
• Ensure retail customer returns and exchanges are processed efficiently.

Skills

Strong communication skills

Bilingual fluency (Spanish highly desired)

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Education

RSS Certification

Job description

O'Reilly Auto Parts in Jonesboro, GA is seeking a Retail Service Specialist to support the Store Manager in sales, customer service, and store operations. Candidates should possess strong communication skills and be able to lead the team in providing excellent service.

This role involves supervisory duties and responsibilities include managing customer service levels and ensuring smooth store operations. The position offers competitive wages, benefits, and opportunities for career growth.