Bilingual Retail Service Leader

O'Reilly Auto Parts; Griffin (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages & Paid time off

Stock Purchase Plan

401k with employer contributions

Medical, Dental & Vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts in Griffin, Georgia is seeking a Retail Service Specialist to support the Store Manager and ensure outstanding customer service. The role involves supervising team performance, managing shift responsibilities, and processing orders and returns efficiently.

Qualified candidates should possess strong communication skills and ideally have retail experience, especially in automotive sales. This position promotes career growth and offers various benefits, including competitive wages and health insurance.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.

Responsibilities

• Support the Store Manager in sales and customer service.
• Lead team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Process buy online/ship to store orders timely.
• Handle retail customer returns and exchanges efficiently.

Skills

Strong communication skills

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts in Griffin, Georgia is seeking a Retail Service Specialist to support the Store Manager and ensure outstanding customer service. The role involves supervising team performance, managing shift responsibilities, and processing orders and returns efficiently.

Qualified candidates should possess strong communication skills and ideally have retail experience, especially in automotive sales. This position promotes career growth and offers various benefits, including competitive wages and health insurance.