Retail Service Lead: Customer Experience & Shift Manager

O'Reilly Auto Parts; Delray Beach (FL); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive wages & paid time off

Stock purchase plan & 401k with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance programs

Opportunities for career growth

Résumé du poste

O'Reilly Auto Parts in Delray Beach, Florida, is seeking a Retail Service Specialist who will support the Store Manager and Assistant Managers in sales and customer service. This role includes responsibilities such as managing store operations, leading customer service initiatives, and ensuring a high standard of team performance.

The ideal candidate will possess strong communication skills and have experience in retail, particularly in auto parts. The position offers a competitive compensation package, including health benefits, 401k, and opportunities for career growth.

Qualifications

• Retail sales experience, preferably in auto parts.
• Fluency in multiple languages (Spanish is highly desired).

Responsabilités

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Oversee store opening/closing duties.

Connaissances

Strong communication skills

Bilingual (Spanish highly desired)

Formation

Ability to obtain RSS Certification

Outils

ASE Certification

Automotive systems and repair knowledge

Description du poste

O'Reilly Auto Parts in Delray Beach, Florida, is seeking a Retail Service Specialist who will support the Store Manager and Assistant Managers in sales and customer service. This role includes responsibilities such as managing store operations, leading customer service initiatives, and ensuring a high standard of team performance.

The ideal candidate will possess strong communication skills and have experience in retail, particularly in auto parts. The position offers a competitive compensation package, including health benefits, 401k, and opportunities for career growth.