Retail Service Lead: Customer Experience & Shift Manager

O'Reilly Auto Parts

Delray Beach (FL)

On-site

USD 30,000 - 40,000

Full time

14 days+
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Benefits offered by this job

Competitive wages & paid time off
Stock purchase plan & 401k with employer contributions
Medical, dental, & vision insurance
Tuition educational assistance programs
Opportunities for career growth

Job summary

O'Reilly Auto Parts in Delray Beach, Florida, is seeking a Retail Service Specialist who will support the Store Manager and Assistant Managers in sales and customer service. This role includes responsibilities such as managing store operations, leading customer service initiatives, and ensuring a high standard of team performance.

The ideal candidate will possess strong communication skills and have experience in retail, particularly in auto parts. The position offers a competitive compensation package, including health benefits, 401k, and opportunities for career growth.

Qualifications

  • Retail sales experience, preferably in auto parts.
  • Fluency in multiple languages (Spanish is highly desired).

Responsibilities

  • Lead store team members in providing excellent customer service.
  • Supervise customer service levels on the retail showroom.
  • Oversee store opening/closing duties.

Skills

Strong communication skills
Bilingual (Spanish highly desired)

Education

Ability to obtain RSS Certification

Tools

ASE Certification
Automotive systems and repair knowledge

Job description

O'Reilly Auto Parts in Delray Beach, Florida, is seeking a Retail Service Specialist who will support the Store Manager and Assistant Managers in sales and customer service. This role includes responsibilities such as managing store operations, leading customer service initiatives, and ensuring a high standard of team performance.

The ideal candidate will possess strong communication skills and have experience in retail, particularly in auto parts. The position offers a competitive compensation package, including health benefits, 401k, and opportunities for career growth.

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