Retail Service Lead – Auto Parts & Customer Experience

O'Reilly Auto Parts; Sylacauga (AL); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

Tuition assistance

Career growth opportunities

Résumé du poste

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may include shift management in absence of store leadership, with bilingual candidates encouraged to apply.

Essential duties include leading customer service, managing showroom service programs, handling store processes, and ensuring proper invoicing and safety procedures.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.

Responsabilités

• Lead store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels on the retail showroom and ensure timely processing of orders and transfers.
• Perform store opening/closing duties, day end procedures, and secure money and deposits according to policy.

Connaissances

Strong communication

RSS Certification

Description du poste

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may include shift management in absence of store leadership, with bilingual candidates encouraged to apply.

Essential duties include leading customer service, managing showroom service programs, handling store processes, and ensuring proper invoicing and safety procedures.