Retail Service Lead - Bilingual & Growth Path

O'Reilly Auto Parts; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer in Wichita is seeking a Retail Service Specialist to support store management in sales, customer service, and operations. Responsibilities include leading the team to deliver exceptional service, managing order processing, and ensuring store procedures are followed. Ideal candidates should have strong communication skills and retail experience, with bilingual abilities being a plus. This position offers a competitive wage and growth opportunities within the company.

Qualifications

• Strong communication skills are essential for this role.
• Experience in retail sales, preferably in the auto parts industry.
• Automotive systems knowledge is highly desired.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service on the retail showroom.
• Ensure timely processing of online orders and customer communication.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Job description

A leading auto parts retailer in Wichita is seeking a Retail Service Specialist to support store management in sales, customer service, and operations. Responsibilities include leading the team to deliver exceptional service, managing order processing, and ensuring store procedures are followed. Ideal candidates should have strong communication skills and retail experience, with bilingual abilities being a plus. This position offers a competitive wage and growth opportunities within the company.