Retail Service Lead - Bilingual & Growth Path

O'Reilly Auto Parts; Waskom (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer in Waskom, Texas, is looking for a Retail Service Specialist to support store management and provide outstanding customer service. You will lead the store team in enhancing customer interactions and handle shift management duties in the absence of the management team. Successful candidates will possess strong communication skills, retail sales experience, and ideally have automotive knowledge, making this a great opportunity for career growth with a reputable company.

Qualifications

• Ability to obtain RSS Certification.
• ASE Certification preferred.
• Retail sales experience, preferably in auto parts is desired.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure the telephone is answered according to company policy.
• Handle special orders and outside purchases efficiently.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

Fluency in multiple languages (Spanish is highly desired)

Education

RSS Certification

ASE Certification

Job description

A leading auto parts retailer in Waskom, Texas, is looking for a Retail Service Specialist to support store management and provide outstanding customer service. You will lead the store team in enhancing customer interactions and handle shift management duties in the absence of the management team. Successful candidates will possess strong communication skills, retail sales experience, and ideally have automotive knowledge, making this a great opportunity for career growth with a reputable company.