Retail Service Lead - Bilingual & Growth Path

O'Reilly Auto Parts; Lamar (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock Purchase Plan & 401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

An auto parts retail company in Lamar, Missouri is seeking a Retail Service Specialist to support managers in sales, customer service, and store operations. The role includes supervising service levels and managing team members, along with opening and closing store duties. Strong communication skills and retail experience are essential. This position offers a competitive compensation package including wages, benefits, and opportunities for career growth. Bilingual candidates are encouraged to apply.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification is a must.
• Retail sales experience is preferred.

Responsibilities

• Lead the store team in delivering excellent customer service.
• Manage customer service levels and team execution.
• Ensure all merchandise is invoiced before leaving the store.
• Oversee store opening and closing duties.
• Handle customer returns and exchanges efficiently.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages

Job description

An auto parts retail company in Lamar, Missouri is seeking a Retail Service Specialist to support managers in sales, customer service, and store operations. The role includes supervising service levels and managing team members, along with opening and closing store duties. Strong communication skills and retail experience are essential. This position offers a competitive compensation package including wages, benefits, and opportunities for career growth. Bilingual candidates are encouraged to apply.