Retail Service Lead (Bilingual) – Elevate Customer Experience

O'Reilly Auto Parts; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

A leading auto parts retailer is seeking a Retail Service Specialist in Abilene, Texas. This role involves supporting store management, leading customer service efforts, and ensuring efficient store operations. Candidates should have strong communication skills and a desire for growth within the company. Knowledge of automotive systems is preferred, with opportunities for career advancement available. The position offers competitive wages, paid time off, and various benefits.

Qualifications

• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.

Responsibilities

• Lead store team in customer service.
• Supervise customer service levels.
• Process retail customer returns and exchanges.

Skills

Strong communication skills

Retail sales experience

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

A leading auto parts retailer is seeking a Retail Service Specialist in Abilene, Texas. This role involves supporting store management, leading customer service efforts, and ensuring efficient store operations. Candidates should have strong communication skills and a desire for growth within the company. Knowledge of automotive systems is preferred, with opportunities for career advancement available. The position offers competitive wages, paid time off, and various benefits.