Retail Service Lead (Bilingual) – Elevate Customer Experience

O'Reilly Auto Parts; Gardendale (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading automotive parts retailer located in Gardendale, Alabama, is seeking a Retail Service Specialist to support sales and customer service efforts. The ideal candidate will have strong communication skills and the ability to manage store operations in the absence of management. Responsibilities include leading customer service initiatives and managing store duties, with opportunities for career growth such as RSS Certification and ASE Certification. Competitive salaries and benefits are included in the compensation package.

Qualifications

• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification is desired.

Responsibilities

• Support Store Manager in sales and customer service.
• Lead team in providing excellent customer service.
• Perform opening/closing store duties and security checks.

Skills

Strong communication skills

Fluency in multiple languages

Job description

A leading automotive parts retailer located in Gardendale, Alabama, is seeking a Retail Service Specialist to support sales and customer service efforts. The ideal candidate will have strong communication skills and the ability to manage store operations in the absence of management. Responsibilities include leading customer service initiatives and managing store duties, with opportunities for career growth such as RSS Certification and ASE Certification. Competitive salaries and benefits are included in the compensation package.