Retail Service Lead - Auto Parts & Customer Experience

O'Reilly Auto Parts; Sebastian (FL); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with employer contributions

Medical, Dental, & Vision insurance

Tuition assistance

Career growth opportunities

Zusammenfassung

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role may assume shift management in the absence of leadership.

Bilingual candidates are encouraged to apply, with a focus on strong communication and retail experience. The position emphasizes teamwork, efficiency in processing orders, and maintaining store standards and brand programs.

Qualifikationen

• Strong communication skills required.
• Fluency in multiple languages (Spanish highly desired).
• Ability to obtain RSS Certification.

Aufgaben

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels in the showroom and ensure adherence to service programs.
• Ensure all transactions and shipments are processed timely and accurately.

Kenntnisse

Communication skills

Spanish language

Ausbildung

RSS Certification

ASE Certification

Jobbeschreibung

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role may assume shift management in the absence of leadership.

Bilingual candidates are encouraged to apply, with a focus on strong communication and retail experience. The position emphasizes teamwork, efficiency in processing orders, and maintaining store standards and brand programs.