Retail Service Lead – Auto Parts (Bilingual)

O'Reilly Auto Parts; Lenexa (KS); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Lenexa, KS, is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may assume shift management in the absence of leadership.

Bilingual candidates are encouraged to apply. Responsibilities include leading the team in customer service, supervising service programs, handling store processes, and ensuring proper cash handling and security practices.

Qualifications

• Strong communication skills are required.
• Ability to obtain RSS Certification is required.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure team execution of service programs.
• Manage store opening/closing duties, banking deposits, and security procedures.
• Ensure orders and transfers are processed timely and customers are informed of shipments.

Skills

Strong communication skills

RSS Certification

Job description

O’Reilly Auto Parts in Lenexa, KS, is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may assume shift management in the absence of leadership.

Bilingual candidates are encouraged to apply. Responsibilities include leading the team in customer service, supervising service programs, handling store processes, and ensuring proper cash handling and security practices.