Retail Service & Framing Associate

Michaels; Columbus (OH); On-site; USD 16,000 - 19,000; Full time

Job summary

Michaels in Columbus-Easton, OH is seeking team members to deliver friendly customer service, help shoppers find products, and ensure a fast checkout. You will participate in truck unloads, stocking, and maintaining store standards to keep products in stock and shelves well presented.

The role supports omnichannel tasks like Buy Online Pickup in Store and Ship From Store, adheres to SOPs, and promotes the Rewards program.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout and cash handling to standards.
• Promote Rewards program and Private Label Credit Card enrollments.
• Assist with BOPIS and Ship From Store processes.
• Participate in truck unload, stocking, and planogram (POGs).
• Complete merchandise recovery and restocking to maintain in-stock store.
• Perform SISO and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company policies.
• Interact respectfully and model company values.
• Cross-trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Job description

Michaels in Columbus-Easton, OH is seeking team members to deliver friendly customer service, help shoppers find products, and ensure a fast checkout. You will participate in truck unloads, stocking, and maintaining store standards to keep products in stock and shelves well presented.

The role supports omnichannel tasks like Buy Online Pickup in Store and Ship From Store, adheres to SOPs, and promotes the Rewards program.