Retail Associate: Customer Service & Framing Expert

Michaels; Grove City (MN); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Job summary

Michaels in Columbus – Grove City, OH is seeking team members to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience. You will unload trucks, stock shelves, and maintain a well-merchandised, in-stock store while following SOPs and safety guidelines.

Retail or customer service experience is preferred; the role requires standing for long periods and may include evenings, weekends, and early mornings.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs; complete enrollments
• Assist with Omni channel processes (BOPIS and SFS)
• Participate in truck unload, stocking, and planogram processes
• Maintain store recovery, stock, and in-stock levels
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Cash handling

POS familiarity

Job description

Michaels in Columbus – Grove City, OH is seeking team members to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience. You will unload trucks, stock shelves, and maintain a well-merchandised, in-stock store while following SOPs and safety guidelines.

Retail or customer service experience is preferred; the role requires standing for long periods and may include evenings, weekends, and early mornings.