Customer Care & Checkout Pro | Retail Team Member

Michaels; Valley View (OH); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

Michaels in Columbus, OH is hiring a store associate to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience. You will assist with stocking, truck unloads, planograms, and merchandising to keep the store well merchandised and in stock.

Participation in BOPIS/SFS and Rewards enrollment is expected. Ideal candidates enjoy working with customers, can stand for long periods, and are flexible for nights/weekends.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Provide friendly customer service and help customers find products
• Handle checkout and cash transactions to standards
• Assist with BOPIS and Ship From Store processes
• Support truck unloading, stocking, and planogram maintenance
• Contribute to in-stock and store recovery through merchandising
• Promote the Michaels Rewards program and Private Label Credit Cards
• Follow SOPs and safety policies

Skills

Customer service

Retail experience

Cash handling

Job description

Michaels in Columbus, OH is hiring a store associate to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience. You will assist with stocking, truck unloads, planograms, and merchandising to keep the store well merchandised and in stock.

Participation in BOPIS/SFS and Rewards enrollment is expected. Ideal candidates enjoy working with customers, can stand for long periods, and are flexible for nights/weekends.