Retail Service Champion: Customer Care & Checkout

Michaels Stores; Wichita (KS); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Adoption assistance

Zusammenfassung

The Michaels Companies Inc. in Wichita, KS is seeking a store team member to deliver friendly customer service, help customers shop, and ensure a fast, accurate checkout.

You will assist with stocking, truck unloads, and maintain well-merchandised aisles while following SOPs and safety guidelines. This role supports omni-channel processes like Buy Online Pickup in Store and Ship From Store, participates in rewards enrollment, and promotes VOC surveys and store programs.

Qualifikationen

• Retail and/or customer service experience preferred

Aufgaben

• Help customers locate products and provide solutions
• Provide a fast, friendly checkout and handle cash to standards
• Engage customers in Rewards enrollment and Private Label programs
• Educate customers on VOC surveys and participate in store programs
• Assist with BOPIS and Ship From Store processes
• Participate in truck unload, stocking, and planogram duties
• Maintain in-stock signage and general store recovery to meet brand standards
• Support shrink and safety programs and adhere to SOPs

Kenntnisse

Customer service

Cash handling

Omni-channel

Rewards enrollment

Merchandising

Stocking

Team collaboration

Jobbeschreibung

The Michaels Companies Inc. in Wichita, KS is seeking a store team member to deliver friendly customer service, help customers shop, and ensure a fast, accurate checkout.

You will assist with stocking, truck unloads, and maintain well-merchandised aisles while following SOPs and safety guidelines. This role supports omni-channel processes like Buy Online Pickup in Store and Ship From Store, participates in rewards enrollment, and promotes VOC surveys and store programs.