Retail Service Associate & Framing Specialist

Michaels; Wichita (KS); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels stores in Wichita, KS are seeking team members to deliver friendly customer service, assist shoppers, manage checkout, and participate in stocking and recovery tasks. The role includes engagement with rewards programs, omnichannel orders, and safety compliance to uphold store standards.

Applicants should have retail or customer service experience and be at least sixteen years old, with opportunities to work nights, weekends, and early mornings.

Qualifications

• Retail and/or customer service experience preferred.
• Michaels requires team members to be at least sixteen years old.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards and Private Label Credit Cards enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain in-stock store; merchandise recovery and go-back process.
• Support shrink and safety programs; follow SOPs.

Skills

Retail experience

Customer service

Job description

Michaels stores in Wichita, KS are seeking team members to deliver friendly customer service, assist shoppers, manage checkout, and participate in stocking and recovery tasks. The role includes engagement with rewards programs, omnichannel orders, and safety compliance to uphold store standards.

Applicants should have retail or customer service experience and be at least sixteen years old, with opportunities to work nights, weekends, and early mornings.