Retail Sales & Visual Merchandising Associate

JCPenney; Farragut (TN); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Health benefits

Employee discount

401(k)

Job summary

JCPenney is hiring a Sales Floor Associate to help customers, restock merchandise, and support store operations on the sales floor. You will engage with customers, maintain visual standards, and assist with inventory, returns, and omnichannel processes.

The role emphasizes teamwork, attention to shrink prevention, and meeting performance standards for sales and service. Previous retail experience is beneficial for success in this position.

Qualifications

• Work experience: 1-2 years of retail experience.
• Strong customer service and problem-solving abilities.
• Willingness to assist with inventory, merchandising and omnichannel tasks.

Responsibilities

• Greet and assist customers while delivering outstanding service.
• Partner with team members when additional support is needed.
• Assist with inventory, stocking, receipts and reverse logistics processes.
• Support visual/SET processes, floor moves and merchandising details.
• Contribute to Buy Online Pick Up In Store and Ship from Store processes.
• Support shrink prevention and safety initiatives.
• Meet performance standards for sales, service, productivity, and attendance.

Skills

Customer service

Sales

Team collaboration

Inventory awareness

Job description

JCPenney is hiring a Sales Floor Associate to help customers, restock merchandise, and support store operations on the sales floor. You will engage with customers, maintain visual standards, and assist with inventory, returns, and omnichannel processes.

The role emphasizes teamwork, attention to shrink prevention, and meeting performance standards for sales and service. Previous retail experience is beneficial for success in this position.