Retail Sales Floor Lead - Customer Service & Merchandising

JCPenney; Overland Park (KS); Sur place; USD 19 286 - 24 796; Plein temps

Avantages offerts par ce poste

Employee discount

Résumé du poste

JCPenney is seeking a Sales Floor Assistant to drive customer service and profitable sales by leading associates, upholding merchandise standards, and executing sales-building programs.

The role covers responsibilities from customer service to inventory, visual merchandising, omnichannel support, and general store operations, requiring engagement, reliability, and a focus on loss prevention and performance standards.

Qualifications

• Customer service excellence and strong communication to resolve issues and ensure satisfaction.
• Ability to lead and engage associates, with accountability for performance.
• Attention to merchandising standards, inventory processes, and store cleanliness.

Responsabilités

• Customer Service & Sales – model outstanding service and resolve customer issues.
• Door to Floor / Restock / RFID & Inventory – assist with receiving, restocking, and stock management.
• SET / Visual / Environment – support floor moves, visuals, and merchandising details.

Description du poste

JCPenney is seeking a Sales Floor Assistant to drive customer service and profitable sales by leading associates, upholding merchandise standards, and executing sales-building programs.

The role covers responsibilities from customer service to inventory, visual merchandising, omnichannel support, and general store operations, requiring engagement, reliability, and a focus on loss prevention and performance standards.