Retail Floor Specialist: Service, Merchandising & Restock

JCPenney; Overland Park (KS); On-site; USD 17,908 - 22,041; Part time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney is seeking a Sales Floor Associate to help customers find products and provide excellent service on the sales floor. You will work with teammates to keep the store running smoothly and ensure a positive shopping experience.

You will participate in merchandise restocking, inventory processes, and in-store visual duties while supporting omnichannel initiatives and safety standards. This role requires 1–2 years of retail experience and a strong work ethic.

Qualifications

• Excellent customer service and sales-focused mindset.
• Ability to work with others and support team goals.
• Active listening and problem-resolution skills.

Responsibilities

• Greet and assist customers, delivering outstanding service.
• Partner with team members to provide support as needed.
• Listen to customer issues and resolve problems calmly.

Skills

Customer service

Sales

Teamwork

Communication

Problem solving

Inventory management

Stock replenishment

Visual merchandising

Omnichannel

Store operations

Attention to detail

Attendance

Job description

JCPenney is seeking a Sales Floor Associate to help customers find products and provide excellent service on the sales floor. You will work with teammates to keep the store running smoothly and ensure a positive shopping experience.

You will participate in merchandise restocking, inventory processes, and in-store visual duties while supporting omnichannel initiatives and safety standards. This role requires 1–2 years of retail experience and a strong work ethic.