Retail Sales Team Lead — Tile & Design

The Tile Shop; Woodbury (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

The Tile Shop is seeking a capable Retail Sales Manager to lead and grow a team of Sales Associates in a fast-paced store environment in New Jersey. You will coach staff, greet customers, and drive tile product sales while ensuring smooth store and warehouse operations.

You will learn installation processes, manage delivery updates, and uphold brand standards. The role offers weekend availability and room to advance within a supportive team.

Qualifications

• 1+ years of experience managing a retail team.
• Proven ability to build, develop and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales team leadership

Customer service

Tools

Basic computer skills

Job description

The Tile Shop is seeking a capable Retail Sales Manager to lead and grow a team of Sales Associates in a fast-paced store environment in New Jersey. You will coach staff, greet customers, and drive tile product sales while ensuring smooth store and warehouse operations.

You will learn installation processes, manage delivery updates, and uphold brand standards. The role offers weekend availability and room to advance within a supportive team.