Retail Sales Team Lead - Tile & Home Decor

The Tile Shop; Southlake (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop in Southlake, TX is seeking an experienced Retail Sales Manager to build and lead a high-performing team, train staff, greet customers, and drive tile sales while ensuring exceptional customer service.

You will oversee store and warehouse operations, develop schedules, manage inventory, and work toward sales goals with weekend availability and a focus on design appreciation.

Qualifications

• Weekend availability is required.
• 1+ years of retail management experience.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with drive to exceed expectations.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Weekend availability

Retail management

Sales experience

Motivate sales team

Work ethic

Fast-paced environment

Willingness to learn

Positive attitude

Detail-oriented

Sense of design

Math skills

English proficiency

Related field experience

Job description

The Tile Shop in Southlake, TX is seeking an experienced Retail Sales Manager to build and lead a high-performing team, train staff, greet customers, and drive tile sales while ensuring exceptional customer service.

You will oversee store and warehouse operations, develop schedules, manage inventory, and work toward sales goals with weekend availability and a focus on design appreciation.