Retail Assistant Manager – Lead Sales & Design Team

SmartRecruiters, Inc.; Deerfield (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop is a nationwide retailer specializing in tile and related home decor products. We are seeking a Store Manager who can build and lead a dynamic sales team, coach employees, and ensure exceptional customer service.

The role requires weekend availability and a strong drive to exceed sales goals. First-year income is projected at 60–75K at target, with opportunities to grow as you drive store performance and manage inventory and operations.

Qualifications

• 1+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Weekend availability.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Read, write, and speak English.
• Detail-oriented and highly organized.
• Sense of design: combine various styles, colors, and textures.
• Basic mathematical and computer skills.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Team leadership

Customer service

Sales coaching

Communication skills

English proficiency

Numerical literacy

Tools

POS/CRM software

Job description

The Tile Shop is a nationwide retailer specializing in tile and related home decor products. We are seeking a Store Manager who can build and lead a dynamic sales team, coach employees, and ensure exceptional customer service.

The role requires weekend availability and a strong drive to exceed sales goals. First-year income is projected at 60–75K at target, with opportunities to grow as you drive store performance and manage inventory and operations.