Retail Sales Supervisor: Lead & Elevate Team Performance

Steve Madden; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K eligibility

Paid time off

Employee discount

Job summary

Steve Madden is seeking a full-time Sales Supervisor in Atlanta to support store leadership, drive sales, and ensure excellent customer service. The role emphasizes hands-on leadership, training, and teamwork to achieve business goals.

You will oversee daily store operations, assist with merchandising and floor moves, coordinate resources, and serve as a bridge between customers, sales staff, and management. Flexibility to adapt to changing needs is essential.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Organizational skills

Team-building

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a full-time Sales Supervisor in Atlanta to support store leadership, drive sales, and ensure excellent customer service. The role emphasizes hands-on leadership, training, and teamwork to achieve business goals.

You will oversee daily store operations, assist with merchandising and floor moves, coordinate resources, and serve as a bridge between customers, sales staff, and management. Flexibility to adapt to changing needs is essential.