Retail Sales Supervisor: Lead Service & Team Growth

Total Wine & More; Brandon (FL); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Generous store discounts

Health care plans

401(k) and FSA

Disability & life insurance

Paid parental leave

Tuition assistance

Career development

Product training

Consumer classes

And more

Résumé du poste

Total Wine & More in Brandon, FL is seeking a Supervisor to assist the management team in growing our brand and delivering best-in-class service. You will support store operations and help build a sales culture across the team.

You will lead service teams, coach peers, and ensure compliance with alcohol sale laws while maintaining safety and a welcoming store environment. Flexible scheduling is required.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ year of supervisory experience in retail.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with the point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsabilités

• Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Connaissances

Retail operations

Team leadership

Customer service

Communication

Problem resolution

Formation

High school diploma or equivalent

Description du poste

Total Wine & More in Brandon, FL is seeking a Supervisor to assist the management team in growing our brand and delivering best-in-class service. You will support store operations and help build a sales culture across the team.

You will lead service teams, coach peers, and ensure compliance with alcohol sale laws while maintaining safety and a welcoming store environment. Flexible scheduling is required.