Retail Sales Specialist - Customer Experience Merchandising

Crate and Barrel; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Crate and Barrel seeks a Sales Associate to drive sales through customer engagement and product knowledge in our Florida location. You will greet customers, process transactions, and promote loyalty programs while maintaining visual standards.

The role emphasizes teamwork, adaptability, and consistent service quality, with a focus on store safety and operational excellence. Prior retail experience is preferred.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Strong communication and interpersonal abilities.
• Ability to learn and use store technology.

Responsibilities

• Drive sales by engaging customers and using product knowledge.
• Greet customers, answer questions, process payments, and involve management as needed.
• Promote promotions, offers, loyalty programs and initiatives to customers.
• Maintain excellent service, merchandising standards, and teamwork.
• Support store profitability and operating excellence.
• Assist with stock, safety, and loss-prevention practices.
• Handle curbside, ship-from-store, and buy-online pickup orders when required.
• Ensure stockroom readiness and perform inventory duties.

Skills

Interpersonal skills

Customer rapport

Teamwork

Adaptability

Problem-solving

Tools

POS system

AS400

Email system

Learning management system

Job description

Crate and Barrel seeks a Sales Associate to drive sales through customer engagement and product knowledge in our Florida location. You will greet customers, process transactions, and promote loyalty programs while maintaining visual standards.

The role emphasizes teamwork, adaptability, and consistent service quality, with a focus on store safety and operational excellence. Prior retail experience is preferred.