Sales Associate — Home Decor & Customer Experience

Crate & Barrel; Dallas (TX); On-site; USD 17,908 - 30,307; Full time

Job summary

Crate & Barrel is seeking a Sales Associate who guides customers in discovering pieces that transform their homes, drives sales, and promotes loyalty programs through product knowledge and strong service. You’ll maintain a beautifully presented sales floor, uphold brand standards, and support onboarding for new teammates. Collaboration, safety, and store profitability are part of your daily focus.

You’ll engage customers with product knowledge to meet SPH goals and promote loyalty programs.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Ability to build rapport with customers and colleagues.

Responsibilities

• Drive sales through engagement of customers and product knowledge.
• Greet and assist customers, process payments, and involve management when needed.
• Promote promotions, loyalty programs, and brand initiatives to customers.
• Maintain visual merchandising, signage, and store standards.
• Support onboarding and foster a welcoming team environment.
• Adhere to store safety standards and loss prevention guidelines.

Skills

Customer service

Retail experience

Interpersonal skills

Tools

POS system

AS400 system

Company email system

Learning management system

Job description

Crate & Barrel is seeking a Sales Associate who guides customers in discovering pieces that transform their homes, drives sales, and promotes loyalty programs through product knowledge and strong service. You’ll maintain a beautifully presented sales floor, uphold brand standards, and support onboarding for new teammates. Collaboration, safety, and store profitability are part of your daily focus.

You’ll engage customers with product knowledge to meet SPH goals and promote loyalty programs.