Sales & Visual Merchandising Associate

Crate & Barrel; Roseville (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Crate & Barrel is seeking a Sales Associate to guide customers in discovering pieces that transform their homes. You will drive sales, promote loyalty programs, and uphold brand standards while presenting a beautifully merchandised sales floor.

You will welcome customers, respond to questions, handle payments, and collaborate with teammates to ensure exceptional service, inventory readiness, and compliant safety practices in a fast-paced retail environment.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise.
• Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate.
• Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers.
• Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork.
• Lead by example and support store management in holding self and others accountable for store profitability and operational excellence.
• Promote the brand by engaging customers in creative activities and demonstrations.
• Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
• Engage in, maintain and support store safety standards and training.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide.
• Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed.
• Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed.
• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed.
• Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.

Skills

Excellent interpersonal skills

Customer rapport

Retail experience

Flexibility

Teamwork

Tools

POS system

AS400 system

Company email system

Learning management system

Stockroom tools

Job description

Crate & Barrel is seeking a Sales Associate to guide customers in discovering pieces that transform their homes. You will drive sales, promote loyalty programs, and uphold brand standards while presenting a beautifully merchandised sales floor.

You will welcome customers, respond to questions, handle payments, and collaborate with teammates to ensure exceptional service, inventory readiness, and compliant safety practices in a fast-paced retail environment.