Retail Sales Manager: Lead Service, KPIs & Growth

Michaels Stores; Eagan (MN); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Medical, dental, vision coverage

Tuition assistance

Employee discounts

Descripción de la vacante

Michaels Stores in MSP-EAGAN, MN seeks a Sales Manager to lead front-end and service operations, fostering a high performing selling culture and engaging customer experiences. The role focuses on coaching, SOP adherence, and daily execution to meet key KPIs.

The position requires 3+ years of retail leadership, with work hours including nights, weekends, and early mornings. Benefits include discounts and growth opportunities within Michaels.

Formación

• 3+ years retail leadership experience.

Responsabilidades

• Assist Store Manager in leading and managing SOPs and company programs.
• Ensure execution of policies and standards, holding team accountable.
• Model and coach Customer Experience and ART of Selling behaviors to drive conversions.

Conocimientos

Retail leadership

Customer service coaching

POS operations

Herramientas

POS systems

Self-Checkout systems

Descripción del empleo

Michaels Stores in MSP-EAGAN, MN seeks a Sales Manager to lead front-end and service operations, fostering a high performing selling culture and engaging customer experiences. The role focuses on coaching, SOP adherence, and daily execution to meet key KPIs.

The position requires 3+ years of retail leadership, with work hours including nights, weekends, and early mornings. Benefits include discounts and growth opportunities within Michaels.