Retail Sales Manager: Lead Customer Experience & Sales

Michaels; Shawnee (OK); Vor Ort; USD 50.000 - 80.000; Vollzeit

Benefits dieser Stelle

401(k) match

Medical coverage

Dental coverage

Vision coverage

Telemedicine

FSA

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance

Employee discounts

Partner discounts

Zusammenfassung

Michaels in Shawnee, OK is seeking a Sales Manager to lead a high-performing selling culture across the store, driving sales results and an engaging customer experience. You will manage front-end and service operations, coach staff, ensure brand standards, and execute SOPs while supporting delivery of key KPIs through effective leadership and day-to-day excellence.

This role requires 3+ years of retail leadership.

Qualifikationen

• 3+ years retail leadership experience.

Aufgaben

• Lead store sales and customer experience.
• Oversee front-end and service operations.
• Coach and develop team through onboarding and ongoing training.
• Ensure SOPs and brand standards are followed.
• Manage POS, Self-Checkout, and omni-channel services.

Kenntnisse

Retail leadership

Jobbeschreibung

Michaels in Shawnee, OK is seeking a Sales Manager to lead a high-performing selling culture across the store, driving sales results and an engaging customer experience. You will manage front-end and service operations, coach staff, ensure brand standards, and execute SOPs while supporting delivery of key KPIs through effective leadership and day-to-day excellence.

This role requires 3+ years of retail leadership.