Retail Sales Manager: Lead a Dynamic Team

Warby Parker; Ann Arbor (MI); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Vision & Dental

401(k) Plan

Paid Time Off

Paid Holidays

Stock Purchase Plan

Parental Leave

Learning & Training

Descrizione del lavoro

Warby Parker is opening a new store and seeks a service-oriented Sales Manager to support a team of Retail Advisors in delivering exceptional glasses-shopping experiences. You will influence process improvements, participate in special projects, and help shape Warby Parker’s retail operations.

You’ll lead a team of 8–10, own daily store routines, and assist with onboarding and ongoing training while maintaining a positive, inclusive work culture. This is a full-time on-site role in the U.S.

Competenze

• Retail experience with 1+ year in a management role.
• Strong interpersonal and leadership abilities.
• Experience in sales or operations at a customer-focused retailer.

Mansioni

• Communicate Warby Parker's values and brand philosophy to customers.
• Own troubleshooting for our point-of-sale system.
• Oversee the store's inventory management procedures.
• Develop new processes that improve service and shopping experiences.
• Manage and implement daily zoning schedules.
• Open and close the store.
• Lead shift start/end meetings and roundtables as needed.
• Direct a team of 8-10 team members and model great service.
• Contribute to biannual performance reviews with store leadership.
• Assist with new hire onboarding and ongoing training.
• Foster a respectful, inclusive, service-minded culture.

Conoscenze

Retail management

Customer service

Interpersonal skills

Team leadership

Store operations

POS troubleshooting

Strumenti

POS system

Descrizione del lavoro

Warby Parker is opening a new store and seeks a service-oriented Sales Manager to support a team of Retail Advisors in delivering exceptional glasses-shopping experiences. You will influence process improvements, participate in special projects, and help shape Warby Parker’s retail operations.

You’ll lead a team of 8–10, own daily store routines, and assist with onboarding and ongoing training while maintaining a positive, inclusive work culture. This is a full-time on-site role in the U.S.