Retail Sales Manager — Customer Experience Champion

Michaels Stores; West Palm Beach (FL); In loco; USD 65.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) match

Employee Assistance Program

Medical insurance

Dental insurance

Vision coverage

Telemedicine

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance

Employee discounts

Partner discounts

Descrizione del lavoro

The Michaels Companies Inc. seeks a Sales Manager at the Palm Beach West location to drive a high-performing selling culture, lead front-end operations, and coach teams for exceptional customer experiences.

You’ll champion selling behaviors, loyalty programs, and omni-channel service while meeting store KPIs and upholding brand standards. Responsibilities include SOP adherence, team development, asset protection, and ensuring efficient POS operations, with regular night/weekend shifts and active

Competenze

• 3+ years retail leadership experience.

Mansioni

• Lead front-end and service operations while upholding brand standards and SOPs.
• Coach and develop team to achieve sales and service KPIs.
• Ensure accurate use of POS and Self-Checkout systems and maintain operational continuity.

Descrizione del lavoro

The Michaels Companies Inc. seeks a Sales Manager at the Palm Beach West location to drive a high-performing selling culture, lead front-end operations, and coach teams for exceptional customer experiences.

You’ll champion selling behaviors, loyalty programs, and omni-channel service while meeting store KPIs and upholding brand standards. Responsibilities include SOP adherence, team development, asset protection, and ensuring efficient POS operations, with regular night/weekend shifts and active