Retail Sales Leader: Inspire Teams & Elevate Experience

EXPRESS; Cincinnati (OH); On-site; USD 21,000 - 29,000; Full time

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Leader at Kenwood Town Center to drive store floor and stockroom operations, coach associates, and deliver outstanding in‑store experiences for customers.

You will develop schedules, ensure coverage, manage merchandise flow, support product launches, and uphold policies and promotions. Strong communication and retail experience are required; multitasking during busy shifts is essential.

Qualifications

• High School or equivalent required.
• 1 year retail experience preferred.
• Availability including nights and weekends.
• Physically able to meet requirements.

Responsibilities

• Assist in developing and motivating associates to maximize sales.
• Provide on‑the‑floor coaching to ensure service standards.
• Partner with Store Management to give feedback on performance.
• Oversee daily store operations and checkout experience.
• Manage merchandise flow and omni‑channel duties.
• Create effective staff schedules and coverage.
• Resolve customer service issues to positive outcomes.
• Lead by example in customer experience and product knowledge.

Skills

Retail experience

Customer service

Communication

Team collaboration

Multitasking

Sales accountability

iPad proficiency

Education

High School diploma or equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Leader at Kenwood Town Center to drive store floor and stockroom operations, coach associates, and deliver outstanding in‑store experiences for customers.

You will develop schedules, ensure coverage, manage merchandise flow, support product launches, and uphold policies and promotions. Strong communication and retail experience are required; multitasking during busy shifts is essential.