Retail Sales Leader | Inspire Teams & Elevate Service

EXPRESS; North Charleston (SC); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Leader for Charleston Outlets to drive in-store operations, training, and customer experiences. You will lead a team on the sales floor and in the stockroom, coaching associates to maximize sales and service excellence, while ensuring policy adherence and smooth omni-channel processes.

The role requires basic retail experience, strong communication skills, and the ability to manage schedules and deliver high-quality customer service.

Qualifications

• Education: High School or equivalent.
• 1 year minimum retail experience.
• Proficient with iPad and POS registers.

Responsibilities

• Drive store operations on the sales floor and in stockroom.
• Provide in-the-moment coaching to sales associates.
• Assist in training on product, policies and procedures.
• Execute daily store operations and ensure great customer experiences.
• Manage scheduling and coverage to optimize service levels.
• Oversee checkout and omni-channel store activities.
• Support product launches, visual standards, and signage.

Skills

Retail experience

Customer service

Technology literacy

Education

High School Diploma or equivalent

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Leader for Charleston Outlets to drive in-store operations, training, and customer experiences. You will lead a team on the sales floor and in the stockroom, coaching associates to maximize sales and service excellence, while ensuring policy adherence and smooth omni-channel processes.

The role requires basic retail experience, strong communication skills, and the ability to manage schedules and deliver high-quality customer service.