Retail Sales Leader — Elevate Customer Experience

Express; Pleasant Prairie (WI); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision coverage

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Zusammenfassung

PHOENIX Retail, LLC's Pleasant Prairie Express location is seeking a Retail Sales Leader to oversee store operations, coach associates, and deliver an outstanding in-store shopping experience for customers.

You will manage floor coverage, support product launches, training, and omni-channel duties while upholding policies and standards. This role requires at least 1 year of retail experience, strong communication, and a passion for customer service.

Qualifikationen

• Education: High School or Equivalent
• Years of Experience: 1 year retail
• Proficient in use of iPad and registers
• Meets availability requirements including evenings and weekends
• Meets physical requirements

Aufgaben

• Assist in developing and motivating associates to maximize sales potential
• Provide in the moment coaching to store associates for floor operations and customer service
• Partner with Store Management to provide feedback on performance
• Assist in training associates on store operations, product, policy, and procedures
• Execute daily store operations and ensure effective customer experience
• Oversee checkout experience and merchandise flow
• Promote an environment focused on delivering great in-store customer experiences
• Resolve customer service issues to a positive outcome
• Lead by example with product knowledge and policies

Kenntnisse

Retail sales

Customer service

Coaching

Teamwork

Ausbildung

High School or Equivalent

Tools

iPad

POS system

Jobbeschreibung

PHOENIX Retail, LLC's Pleasant Prairie Express location is seeking a Retail Sales Leader to oversee store operations, coach associates, and deliver an outstanding in-store shopping experience for customers.

You will manage floor coverage, support product launches, training, and omni-channel duties while upholding policies and standards. This role requires at least 1 year of retail experience, strong communication, and a passion for customer service.