Retail Sales Leader: Inspire Teams & Drive Customer Growth

Kirkland's, Inc.; Hot Springs (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Kirkland's in Hot Springs, AR is seeking a Sales Leader who is customer-obsessed and proficient in product knowledge and visual presentation. You will drive selling behaviors, lead a high-energy team, and collaborate with the Store Manager to ensure strong store performance.

Ideal candidates will have retail leadership experience, excellent communication skills, and a willingness to work weekends and evenings while upholding Kirkland’s values and brand presentation.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry preferred.
• Strong communications skills and customer selling experience required.
• Energetic, people and results oriented, competitive with a drive to succeed.
• Valid Driver license.
• Ability to handle and transport company funds to the bank location designated by Kirkland’s.
• Ability to work weekends, holidays, and evenings.
• Ability to operate a Point of Sale system, registers and hand held devices efficiently and accurately.

Responsibilities

• Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience.
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively greeting, re-engaging, educating, adding on and thanking each customer.
• Understanding your role in sales growth and how you contribute and impact store profitability.
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience.
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket.
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.
• Leads by example, supports, and holds team accountable to all company policies and procedures.
• Executes MOD (Manager on Duty) responsibilities such as opening/closing procedures, team supervision, and other tasks.
• Assists in freight processing, stocking, and inventory accuracy.

Skills

Customer selling experience

Strong communications

Team leadership

Retail management

Weekend/holiday availability

Valid Driver's license

POS system operation

Education

High School Diploma or GED

Tools

POS system

Hand held devices

Job description

Kirkland's in Hot Springs, AR is seeking a Sales Leader who is customer-obsessed and proficient in product knowledge and visual presentation. You will drive selling behaviors, lead a high-energy team, and collaborate with the Store Manager to ensure strong store performance.

Ideal candidates will have retail leadership experience, excellent communication skills, and a willingness to work weekends and evenings while upholding Kirkland’s values and brand presentation.