Retail Sales Leader & Customer Experience Coach

The Brand House Collective; Hot Springs (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Kirkland’s Home in Hot Springs, AR seeks a Sales Leader dedicated to customer-first selling and strong product knowledge. You will guide the team in delivering a superior in-store and online shopping experience, acting as a role model and coach in customer engagement and brand standards.

The role emphasizes selling behaviors, loyalty program education, merchandise presentation, and adherence to company policies. Weekend/evening hours and a flexible schedule are often required to meet store needs.

Qualifications

• High school diploma or GED required; college preferred.
• Strong communications skills and customer selling experience essential.
• Energetic, people- and results-oriented with a drive to succeed.

Responsibilities

• Lead and support customer selling in-store and online (ship to store).
• Foster a customer-obsessed culture and coach the team on selling behaviors.
• Ensure store profitability by understanding your role in sales growth.

Skills

Customer selling

Communication skills

Leadership

Teamwork

Flexible schedule

Education

High School Diploma or GED; college preferred

Job description

Kirkland’s Home in Hot Springs, AR seeks a Sales Leader dedicated to customer-first selling and strong product knowledge. You will guide the team in delivering a superior in-store and online shopping experience, acting as a role model and coach in customer engagement and brand standards.

The role emphasizes selling behaviors, loyalty program education, merchandise presentation, and adherence to company policies. Weekend/evening hours and a flexible schedule are often required to meet store needs.