Sales Leader: Customer-Obsessed Retail Growth Driver

The Brand House Collective; Columbia (SC); On-site; USD 40,000 - 56,000; Full time

Job summary

Kirkland's is seeking a Sales Leader to drive customer-focused selling and brand presentation in-store and online. You will lead a team, execute business plans, and ensure professional interactions to maximize sales.

Applicants should have retail management experience, strong communication, and the ability to work weekends and evenings while maintaining a high standard of customer service.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry preferred.
• Strong communications skills and customer selling experience required.
• Ability to work weekends, holidays, and evenings.
• Valid Driver license (if required for role).

Responsibilities

• Leads, supports and values customer selling in in-store and online shopping experiences.
• Cultivates a customer-obsessed culture focusing on greeting, re-engaging, educating, adding on and thanking customers.
• Responsible for understanding sales growth and store profitability impact.
• Reads customer cues and responds to create exceptional in-store experiences.
• Educates customers on loyalty programs, promotions and merchandise to support basket growth.
• Represents brand values with professionalism toward customers and colleagues.
• Executes MOD responsibilities including opening/closing procedures and team supervision.
• Maintains organized stockroom and ensures accurate inventory and merchandise presentation.

Skills

Strong communication

Customer selling

People oriented

Reliability

Education

High School Diploma or GED

College preferred

Tools

POS system

Cash handling

Job description

Kirkland's is seeking a Sales Leader to drive customer-focused selling and brand presentation in-store and online. You will lead a team, execute business plans, and ensure professional interactions to maximize sales.

Applicants should have retail management experience, strong communication, and the ability to work weekends and evenings while maintaining a high standard of customer service.