Retail Sales Leader: Elevate Customer Experience & Growth

The Brand House Collective; Shreveport (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Kirkland's is seeking a Sales Leader who is customer-obsessed with strong product knowledge and presentation skills. You will implement store business plans, collaborate with the Store Manager and team, and serve as a role model with focus on outstanding customer behaviors to maximize sales.

This role requires comfort building rapport with customers and teammates, leading in-store and online selling, training staff, managing MOD duties, stocking, and ensuring merchandise presentation and

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in retail or service industry preferred.
• Strong communications skills and customer selling experience required.
• Energetic, people and results oriented, with a drive to succeed.
• Valid Driver license.
• Ability to work weekends, holidays, and evenings.
• Ability to read and interpret company directives, handbook, and manuals.
• Ability to operate a POS system and handle funds accurately.

Responsibilities

• Leads, supports and values customer selling in in-store and online (ship to store) shopping experience.
• Leads and supports a customer-obsessed culture prioritizing selling behaviors.
• Understands role in sales growth and store profitability.
• Reads cues and responds to customers to create an exceptional in-store experience.
• Educates customers on loyalty programs, promotions and merchandise assortment.
• Serves as brand ambassador and upholds company policies and procedures.
• Executes Manager on Duty (MOD) responsibilities such as opening/closing and supervision.
• Assists in freight processing, stockroom organization and inventory accuracy.
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• Performs other duties as needed.

Skills

Communication skills

Customer selling

People oriented

Energetic

Education

High School Diploma or GED

Tools

POS system

Handheld devices

Job description

Kirkland's is seeking a Sales Leader who is customer-obsessed with strong product knowledge and presentation skills. You will implement store business plans, collaborate with the Store Manager and team, and serve as a role model with focus on outstanding customer behaviors to maximize sales.

This role requires comfort building rapport with customers and teammates, leading in-store and online selling, training staff, managing MOD duties, stocking, and ensuring merchandise presentation and