Retail Sales Leader: Customer-Obsessed Team Coach

The Brand House Collective; D'Iberville (MS); On-site; USD 40,000 - 52,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Leader to drive a customer-obsessed selling culture across in-store and ship-to-store experiences. You will model strong product knowledge, present merchandise effectively, and collaborate with the Store Manager to execute business plans.

Ideal candidates bring at least a year of retail leadership, strong communication skills, and a willingness to work weekends and holidays. Become a brand ambassador who fosters a positive, high-energy team environment.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry.
• Strong communications skills and customer selling experience.
• Energetic, people and results oriented, competitive with a drive to succeed.
• Valid Driver license.
• Ability to work weekends, holidays, and evenings.
• Ability to work independently as well as part of a team.
• Must be able to lift and transport stock and ascend/descend ladders.

Responsibilities

• Leads, supports and values customer selling in store and online experiences.
• Leads and supports a customer obsessed culture that prioritizes selling behaviors.
• Understanding your role in sales growth and how you contribute and impact store profitability.
• Read cues and respond to customers to create an exceptional in-store experience.
• Educates customers on loyalty programs, promotions and merchandise to support building the basket.
• Represents the brand by treating customers and co-workers with professionalism while supporting a common goal.
• Leads by example, supports, and enforces company policies and procedures.
• Executes Manager on Duty (MOD) responsibilities such as opening/closing procedures and team supervision.
• Assists in freight processing, stockroom organization, and merchandise presentation directives.
• Champions Kirkland’s Home values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• Performs other duties as needed.

Skills

Retail leadership

Communications

Customer selling

Team player

Education

High School Diploma or GED

Job description

Kirkland’s Home is seeking a Sales Leader to drive a customer-obsessed selling culture across in-store and ship-to-store experiences. You will model strong product knowledge, present merchandise effectively, and collaborate with the Store Manager to execute business plans.

Ideal candidates bring at least a year of retail leadership, strong communication skills, and a willingness to work weekends and holidays. Become a brand ambassador who fosters a positive, high-energy team environment.