Retail Sales Lead & Store Operations Coach

Warby Parker; Broomfield (CO); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, Vision & Dental

Life & AD&D Insurance

Paid sick leave

Paid holidays

Vacation days

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program

Bereavement Support

Optical education reimbursement

Free eyewear

More perks

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to elevate customer experiences across our U.S. retail stores. You will lead on the floor, support front-of-house operations, and partner with managers on process improvements and special projects.

You bring retail leadership, strong communication, and an entrepreneurial spirit. You’ll foster an inclusive, high-energy team, open and close the store, and ensure exceptional service even during busy periods.

Qualifications

• Retail experience in a customer-focused environment.
• Strong interpersonal and communication skills.
• Ability to lead by example and collaborate with teams.

Responsibilities

• Lead selling on the floor and front-of-house operations.
• Open and close the store.
• Share Warby Parker's story and brand philosophy with customers.
• Identify and support process improvements and special projects.
• Foster an inclusive, high-energy team culture.

Skills

Customer service

Leadership

Communication

Team player

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to elevate customer experiences across our U.S. retail stores. You will lead on the floor, support front-of-house operations, and partner with managers on process improvements and special projects.

You bring retail leadership, strong communication, and an entrepreneurial spirit. You’ll foster an inclusive, high-energy team, open and close the store, and ensure exceptional service even during busy periods.