Retail Sales Supervisor: Create Customer Experiences

Warby Parker; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our U.S. stores. You will lead floor sales, front-of-house operations, and team touch-bases when a manager isn't present, while sharing Warby Parker's story on the sales floor.

The role rewards an entrepreneurial spirit, strong communication, and a collaborative mindset. If you thrive in a fast-paced retail environment and are eager to help customers and teammates, this is your next step.

Qualifications

• 6+ months in a management position
• Experience delivering top-notch customer service in a retail setting
• Excellent interpersonal and communication skills
• Able to lead by example and adapt in a fast-paced environment

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and provide thoughtful style advice
• Dream up innovative ways to reinvent the glasses-shopping experience
• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Foster an inclusive culture by treating customers and colleagues with respect

Skills

Retail experience

Management experience

Customer service

Interpersonal skills

Communication skills

Positive energy

Problem-solving

Compliance mindset

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create amazing customer experiences across our U.S. stores. You will lead floor sales, front-of-house operations, and team touch-bases when a manager isn't present, while sharing Warby Parker's story on the sales floor.

The role rewards an entrepreneurial spirit, strong communication, and a collaborative mindset. If you thrive in a fast-paced retail environment and are eager to help customers and teammates, this is your next step.