Retail Sales Lead: Inspire Customers, Lead the Team

Pop Mart; Sacramento (CA); On-site; USD 38,000 - 41,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART, a leading pop culture retailer, seeks a Retail Sales Lead in Bakersfield, CA. You will inspire a team on the sales floor, drive sales performance, and ensure operational excellence across inventory, merchandising, and customer service.

You will coach associates, promote exclusive collections, and deliver the premium POP MART experience to collectors and guests, while adapting to peak business periods and events.

Qualifications

• 1+ years of retail experience; leadership experience preferred.
• Strong communication, coaching, and interpersonal skills.
• Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is valued.
• Must be at least 18 years of age.

Responsibilities

• Lead by example to deliver an exceptional customer experience and inspire a customer-first culture.
• Serve as Leader on Duty in the absence of the Store Manager or Assistant Store Manager.
• Coach, motivate, and support Sales Associates to achieve individual and store performance goals.
• Promote product categories, limited-edition releases, and exclusive collections through informed recommendations.
• Manage store operations including opening/closing, POS, inventory, and visual merchandising standards.

Skills

Retail experience

Leadership

Communication

Coaching

Organizational skills

Data interpretation

POS proficiency

Team motivation

Education

High School Diploma or equivalent

Tools

POS system

Job description

POP MART, a leading pop culture retailer, seeks a Retail Sales Lead in Bakersfield, CA. You will inspire a team on the sales floor, drive sales performance, and ensure operational excellence across inventory, merchandising, and customer service.

You will coach associates, promote exclusive collections, and deliver the premium POP MART experience to collectors and guests, while adapting to peak business periods and events.